" the people mediate " Still take completely Reinvent doctors and patients " Mutual trust " Wait to solve

" the people mediate " Still take completely Reinvent doctors and patients " Mutual trust " Wait to solve
Jiangsu and other places " The people mediate " , way of settling a claim in insurance etc. introduces the treatment of the medical dispute, try to rely on the relatively independent " the third party " ,Fairness, professional lines and regulation,etc. of exploring the medical dispute and handling
It is gentle /XuDong of Zhu of " the Liaowang " Newsweek reporter
The statistical data of Ministry of Public Health reveal, over million medical disputes that takes place every year in China at present, each one and about 40 medical organizations on average. In especially nearly two years, the increasing degree of the medical dispute incidence has exceeded 100%.
Three kinds of treatment modes roughly exist in the present medical dispute, namely " officer " (the administration of health authority mediates) , " lawsuit " With " solve privately " (doctors and patients consult and conciliate) ,Because the former two are often queried to lack public trust, suffer from and then prefer choosing to " solve privately " ,By " make a noise " Obtain, compensate, form " make a scene great to pay for, not light to make a noise light to pay for, make a noise, pay for and honest people suffer a loss " Latent rule. Fought upper fast knot different to untie between doctors and patients.
"We can't emphasize the objective factor but not from going up hard subjectively simply, must seek to relieve the contradictions of doctors and patients sharpened day by day at present by appropriate method. " The department of public health of Jiangsu Province cures the policy Li Shao, division chief of and tells " Liaowang " Newsweek in winter.
In recent years, Jiangsu, Zhejiang until " the people mediate " initiative , way of settling a claim in insurance etc. introduces the treatment of the medical dispute, try to rely on the relatively independent " the third party " ,Fairness, professional lines and regulation,etc. of exploring the medical dispute and handling.
" the people mediate "
"Drawing the contradictions of doctors and patients in time in the hospital can reduce the interference on routine of the hospital, also can save the time of suffering from squarely and lighten the financial burden. Safeguard doctors and patients' legitimate interests of both sides, it is the new doctors and patients' dispute that transfers the mission of the place mechanism. " Nantong committee's secretary Chen Bin of municipal law of Jiangsu Province tells reporters.
It is introduced will it be the beginning 2008, Jiangsu the intersection of Nantong and city establish doctors and patients' dispute to transfer the place to work in the leading group, 18 departments such as the comprehensive managing, hygiene, public security men, court of the city are member units, and set up dispute, doctors and patients of city, transfer the centre of the place in main urban area, the finance is put into 1 million yuan as starting the funds in advance.
Transfer the centre of the place and transfer 10 staff members to establish the job group from the relevant department, composed of 77 chief physicians of every hospital in the urban area " The consultative committee of dispute experts of doctors and patients " Offer technical support, run into doctors and patients' dispute, doctors and patients both sides evaluate medical behavior after consulting, selecting the suitable person.
Nantong the intersection of city and doctors and patients transfer director of place centre YueFang Hou, tell reporter whether medical expert exchange only the intersection of and in the center responsible for, their assessment suggestion only offers and transfers the centre of the place, " know what's what " when being easy to mediate the dispute ,Strive for doctors and patients both sides correctly " Fair and just in handling matters " .
September 20, 2008, some husbands will reach the visit of one hospital of Nantong because of pancreatitis with roof beam, the hospital says hospitalized to have a thorough examinationly that carries on the operation, but patients are " hanging water " Die in the course. Suffer from square relative, come ten more than people, excited.
Hou YueFang gets to the scene rapidly after receiving the telephone of the hospital. "At first to suffer from square relative, explain we whether whom government set up transfer the place organization independently we, it is certain to deal with fairly and just. " Hou YueFang says, the majority is suffered from and then see the people who transfers the centre of the place, just as seeing liberators, very willing to cooperate. Even suffer from and then excited, do not generally have a too drastic behavior again.
Because it is unwilling to leave the hospital because of suffering from square relatives, Hou YueFang,et al. can only have been accompanied all the time. While holding the situation, " consultative committee of dispute experts of doctors and patients " The experts help to analyze the situation, take out and consult the opinion, in order to transfer the staff members in the centre of the place and master.
According to " consultative committee of dispute experts of doctors and patients " Opinion,it is think by school after the patient is admitted to hospital to if you can't make, check further not to last centre, and misjudge severity of the condition and propose examining the corpse.
Suffer from square relatives and disagree with the corpse to examine, through transferring the place of two days and two nights, school's compensation is 100,000 yuan, hand over on the spot, it indicates that " there is not entanglement again " that both sides sign the agreement .
"I can't forgive the behavior of the trouble-making hospital. " Some roof beams remember the husband always has one's face covered with tears, but " but I thank very much and transfer the centre of the place to help me to preside over justice. "
41 -year-old Zhao, one hospital in Nantong changed the pacemaker in Jiangsu Province 2 years before, the school promises the pacemaker " Valid in 8 " ,But the patient dies without reason on June 2, 2008.
The dispute of doctors and patients in Nantong established at the beginning of the year in the same year transfers the centre of the place and contacts the market third chief physician of the People's Hospital division of cardiology Li Gang in Nantong immediately, ask to get to the dead's home and measure the pacemaker at that night.
"We put the programme-controlled appearance of the pace maker on the dead, read pace maker all parameters out and print out. All these are objective indexes, can't be changed. " Li Gang says. The data show, the pace maker function is normal. But the relatives of the dead were still unable to face at that time.
For caution's sake, Li Gang will measure the data to pass to the pace maker manufacturer, it is OK to confirm the machine again. Through the explanation with careful patience, the dead relatives say finally that accepts, zero schools compensate.
As far as reporter know, the dispute people of doctors and patients at all levels have mediated to organize 102 Jiangsu Province has already set up, it is (municipal or district) to cover all city under the jurisdiction of the provincial government and 93% of the counties . It is part-time mediators to mediate and organize engaging politics and law system, retired personnel, deputy to the National People's Congress on the job of the hygiene system each one, absorb, know medicine, understand law, professional personnel to understand psychology, build up one nearly the intersection of 600 and full-time, more than 1500 mediation job teams of part-time jobs.
Li Shao shows in winter, " the people mediate " The door that open newly, let, suffer from side " toughen one's scalp, rush " no longer ,Do not know " Rush badly batteredly " ,Meanwhile, the hospital can accept calmly too that mediates the result, the medical order is resumed better.

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