" service centre convenient for people " Very popular
It is reported (reporter Chen Qing) " service centre convenient for people " Have already been approved and welcomed extensively by the patient. Shanghai explains the statistical data announced yesterday in centre of development of health hospital to reveal, since August of 2007 so far, " service centre convenient for people " of 23 hospitals at city level Offer guiding doctor service nearly 9,500,000 person totally already, advisory service is 12 million persons, all kinds of reservations serve 1,600,000 persons, offer other various handy services for the people, such as releasing checking and reporting 6 million persons, measure more than 110,000 persons of blood pressure free, lend and push the car, push 100,000 persons of bed free, the decrepit patient accompanies and attends to 90,000 persons.
Shanghai explains the centre of development of health hospital and takes the lead in organizing 23 hospitals at city level to launch a station type two years ago " The service centre convenient for people " Construction. Nowadays, " service centre convenient for people " Have already dispersed the service function set up of the clinic of the hospital to exactly unite, has regarded combining, standardizing serving, favourable member of a nationality convenient for people in function as the characteristic, offer 4 basic service functions to guiding doctor, consulting, making an appointment and facilities for the convenience of the people. If Xinhua hospital newly builds 1000 square meters " The service centre convenient for people " ,Optimize service condition of the clinic and environmental facility in an all-round way, and and strengthen information construction through the innovative management mode, make an appointment preexamination all kinds of, the intersection of guiding doctor and consultation, information inquiry, complain person who receive service function combine an organic whole, offer a station type handy service for the people to patient. In addition Xinhua hospital put out, register and make an appointment the intersection of person who register and new project by oneself also, simplify the links of going to a doctor, help the patient seek medical advice.
And Yan Chai Hospital is on the basis of making an appointment and serving actively, put out " to see the doctor first, and then pay " Convenient for people Singapore action. Booking patients can go to a doctor in advance, finish, register and pay. New service procedure this make waiting time of patient in the course of diagnosing the illness shorten by 60%.
It is reported, every hospital at city level is with " service centre convenient for people " Construction is in order to rely on, combine the service function convenient for people through the innovative clinic management mode, optimize the intersection of clinic and the intersection of service and space, change service theory actively, realize medical care move in front of the weight, offer the high-quality, more warm, more more convenient clinic service to patient. Shanghai explains the centre of development of health hospital and holds the on-the-spot meeting in Xinhua hospital today, promote the hospital to further improve the measure of handy service for the people, improve the service procedure of the clinic, help the patient seek medical advice, serve the image and meet World Expo with the brand-new window.
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